Horizon Trading Group
FMCG distributor, UAE + Saudi Arabia, 5 warehouses — UAE + Saudi Arabia
A multi-country FMCG distributor running separate systems in UAE and Saudi Arabia consolidated onto Tafkiro. VAT and ZATCA compliance native. 5 warehouses, one inventory view.
The before state: two countries, two systems, no shared inventory view
Horizon Trading Group distributes ambient and chilled FMCG goods across 5 warehouses — two in Dubai, one in Abu Dhabi, and two in Riyadh. The UAE and Saudi operations ran on separate ERP instances from different vendors, with no real-time stock visibility across the border. A customer placing an order in Riyadh that required stock from Dubai triggered a manual email chain between operations teams. UAE VAT compliance was handled through the existing system; ZATCA Phase 2 compliance in Saudi had been partially addressed through a third-party integration that was causing recurring e-invoice rejection errors. The order-to-cash cycle averaged 11.4 days from order confirmation to receipt of payment — a figure the commercial director described as the primary barrier to expanding their customer base.
The implementation: one platform across two regulatory environments in 10 weeks
The defining technical requirement for Horizon was a single inventory ledger spanning both countries with real-time stock positions at the warehouse level, combined with compliance logic that handled UAE VAT and Saudi ZA...
The outcomes: 40% faster order-to-cash and one inventory view for the first time
At the 90-day review, order-to-cash cycle time had dropped from 11.4 days to 6.8 days — a 40% reduction. The primary driver was eliminating the inter-country stock coordination delay: with real-time cross-border inventor...
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The full document covers the pre-implementation state in detail, the complete delivery timeline, integration decisions, and the 90-day outcome review with finance and operations leadership.
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